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Service agreements

Specialist automation cover shaped around your site.

Planned visits, agreed technical support and defined follow-up work alongside your existing maintenance team.

Ongoing support

Engineering cover on agreed terms.

Planned visits and access to specialist controls support, shaped around the equipment and the work your site needs.

Site-specific service agreement

Consistent support for existing plant.

Planned visits, agreed remote input and follow-up work with your maintenance team.

  • Agreed site visits
  • Fault review and diagnostics
  • Backups and documentation
  • Minor controls changes
Discuss a service agreement
For service-agreement customers

Site files and support requests together.

The early-access portal lets authorised service customers request help and access files approved for their site.

Available to invited agreement customers.

Open customer portal
Eolas Automation Customer PortalEarly access
Your site
Production Line 01Files reviewed 18 Sep
Stacker & Wrapper12 approved files
Current files
Electrical drawings · Rev 12
PLC backup · Approved
HMI project · Current
Request supportDirect to Eolas Automation
Line 01 has stopped. The main drive shows F30002 and reset will not clear it.
Request recorded against Production Line 01 for follow-up.
Illustrative previewSample support request · Production Line 01