Breakdown support
Structured fault-finding across PLCs, networks, drives, instrumentation and electrical systems when production stops.
Hands-on PLC, controls and electrical maintenance support for manufacturing sites—from urgent fault-finding to upgrades, commissioning and long-term reliability.
Clear diagnosis, practical fixes and solid documentation. We work with your maintenance and engineering teams to get equipment stable—and keep it that way.
Structured fault-finding across PLCs, networks, drives, instrumentation and electrical systems when production stops.
Safe, controlled changes to Siemens S7 systems, HMI screens, sequences, interlocks and production recipes.
Migration planning and delivery for ageing PLC, HMI and drive hardware with minimum disruption to production.
Migration of obsolete drives—including MICROMASTER to the right SINAMICS platform—plus VSD, servo and motion commissioning.
Controls support for safety PLCs, guarding, light curtains, interlocks and safe machine operation.
Backups, documentation, critical-spares reviews and recurring-fault elimination to strengthen site capability.
Turn an ageing-drive risk into a planned upgrade. Eolas surveys the application, selects the correct replacement platform and manages the controls work needed for a controlled return to production.
The correct family depends on the motor, load, control mode, braking, feedback, safety and network requirements—not simply the existing drive rating.
Drive, motor, load, braking, encoder, I/O and panel data captured on site.
Replacement selection, electrical changes, safety functions and control interface defined.
PROFIBUS or PROFINET, telegrams, setpoints, feedback, alarms and HMI updates handled.
Motor identification, tuning, functional testing and verified parameter backups delivered.
No fixed tiers or off-the-shelf package. We review your equipment, production risks and in-house capability, then agree the right level of ongoing automation support.
The agreement can combine planned site time with responsive support, documentation and improvement work—matched to what your maintenance team actually needs.
A planned customer portal that keeps support conversations and the latest approved controls files together. When a customer requests help, Matthew is notified immediately and can respond with the right site information already to hand.
Guided fault details go straight to Matthew—machine, alarm, urgency and what has already been tried.
Controlled access to current electrical drawings, PLC/HMI backups and approved software versions.
A phone alert tells Matthew when a contract customer needs assistance, with the site and priority attached.
This customer portal is in development and is separate from the future Ask Eolas AI product.
You deal directly with an experienced automation engineer who understands both the controls and the reality of running a production line.
We establish the symptoms, production risk and what has already been tried.
PLC logic, field devices, networks, drives and mechanics are checked as one system.
The fix is tested under real operating conditions before the machine is handed back.
Clear findings and practical actions help prevent the same failure coming back.
Share the machine, symptoms and urgency. We’ll come back with the clearest next step.